Frequently Asked Questions

General & Booking

What is Body Measure and what services do you offer in Winnipeg?

Body Measure is a science-driven health and wellness clinic in Winnipeg, Manitoba, located at Unit E, 1086 St. Mary’s Rd. We combine medical-grade diagnostics with personalized care across five service areas: medical diagnostics (DEXA scans, RMR testing, FibroScan, comprehensive blood work, bone density scans), registered dietitian services, Nutrigenomix DNA testing, medical aesthetics (Emsculpt Neo, Emface, Emsella, Exion RF microneedling), a comprehensive weight loss program, and our year-long Executive Health Program.

Where is Body Measure located in Winnipeg?

Our clinic is located at Unit E, 1086 St. Mary’s Rd, Winnipeg, MB R2M 4K4 in the St. Vital area of South Winnipeg. We have free on-site parking and are easy to reach from anywhere in the city, including downtown, St. Boniface, Fort Garry, Transcona, and surrounding communities.

What are Body Measure's hours of operation?

We are open Tuesday 8:00 AM-7:00 PM, Wednesday 9:00 AM-7:00 PM, Thursday 9:00 AM-5:00 PM, Friday 9:00 AM-4:00 PM, and Saturday 9:00 AM-3:00 PM. We are closed Sundays and Mondays. Evening and Saturday appointments are popular for working professionals – book early to secure your preferred time.

How do I book an appointment at Body Measure?

You can book any service online 24/7 through our secure patient portal at bodymeasure.juvonno.com, or call us at (204) 691-1887 during clinic hours. Existing clients can manage appointments, view results, and update information through the Client Portal. Most services do not require a doctor’s referral.

Do I need a doctor's referral to book a DEXA scan, RMR, FibroScan, or dietitian appointment?

No, a referral is not required to access any Body Measure service. You can self-refer for DEXA scans, RMR testing, FibroScan, comprehensive blood work, dietitian consultations, and all medical aesthetic treatments. Some private insurance plans may require a doctor’s note before reimbursing – check with your provider if you plan to submit a claim.

Is Body Measure connected to The Menopause Practice?

Yes. The Menopause Practice (themenopausepractice.ca) is our sister clinic dedicated to perimenopause and menopause care. Many Body Measure clients use our menopause-focused diagnostic bundles (DEXA + Hip & Spine + RMR + FibroScan) alongside services from The Menopause Practice to build a complete, hormone-aware health plan.

What payment methods do you accept?

We accept Visa, Mastercard, debit, and cash. For larger investments such as Emsculpt Neo, Emface, or Emsella treatment packages, financing is available through Medicard, which lets you spread payments over a term that fits your budget. We also offer direct billing for registered dietitian services through select insurance providers.

DEXA Scan & Bone Density

What is a DEXA scan and how much does it cost in Winnipeg?

the exact distribution of fat mass, lean muscle, and bone throughout your body. At Body Measure, a standard DEXA scan in Winnipeg costs $169 and includes a 30-minute precision body analysis plus an expert results review. Follow-up scans within six months are $99. A combined body composition + bone density scan is $269, and the DEXA + Registered Dietitian package is $319 (a portion is covered by most insurance plans).

How long does a DEXA scan take and what should I wear?

The scan itself takes six to eleven minutes. We then sit down with you for a comprehensive consultation to review your personalized report, set goals, and answer your questions. Wear workout clothes or sweats and a t-shirt – avoid zippers, metal buttons, and jewelry, as metal can interfere with the X-ray. The DEXA machine has a 350 lb weight limit.

Is a DEXA scan safe? Are there any risks?

DEXA scans use a very low dose of X-ray energy – significantly less than a standard chest X-ray and comparable to one day of natural background radiation. There are no known risks associated with a Body Measure DEXA scan for the general population. We do not perform DEXA scans on individuals who are pregnant or may be pregnant.

How often should I get a DEXA body composition scan?

It depends on your goals. If you are actively changing your diet, training program, or starting a weight loss medication (such as a GLP-1), we recommend a scan every 1-2 months to track fat loss vs. muscle loss with clinical accuracy. For smaller lifestyle adjustments or general wellness tracking, every 3-4 months is ideal. For bone density monitoring in menopause or osteoporosis risk, annual scans are typical.

How is a DEXA scan different from BMI or a smart scale?

BMI only uses height and weight – it cannot distinguish muscle from fat, and it does not tell you where on your body the fat is stored. Bioelectrical impedance scales (smart scales) estimate body fat but are heavily affected by hydration, recent meals, and time of day. A DEXA scan directly measures fat, muscle, and bone in each body region with medical-grade precision, including visceral fat – the dangerous fat around your organs that drives Type 2 diabetes, heart disease, and metabolic syndrome.

Can a DEXA scan check for osteoporosis in Winnipeg?

Yes. Our Bone Density Scan (DEXA Hip & Spine) is the clinical standard for diagnosing osteopenia and osteoporosis. A stand-alone bone density scan is $149, and the comprehensive DEXA package (body composition + hip and spine density) is $269. You don’t need to wait for a fracture – we believe in prevention and early detection, especially for women approaching or in menopause and anyone with a family history of osteoporosis.

Resting Metabolic Rate (RMR)

What is an RMR test and why do I need one?

Your Resting Metabolic Rate (RMR) is the number of calories your body burns at rest in a 24-hour period – just to keep you alive. We use the KORR Metabolic Analyzer to directly measure the oxygen you consume and calculate your exact calorie burn. Online RMR formulas can be off by 10% or more – that’s the difference between losing fat and stalling for months. Knowing your real RMR lets us build a calorie target that actually works for your body. RMR testing in Winnipeg at Body Measure is $139.

How do I prepare for an RMR test?

Accuracy matters, so please follow these prep rules: no food, alcohol, or tobacco for at least 5 hours before your test, and no exercise or caffeine for 12 hours before your test. The test itself takes about 10 minutes (you breathe normally through a nose-clip-fitted mouthpiece), followed by a 20-minute consultation to review your results.

When should I retest my metabolism?

Your metabolism changes as your body composition changes. If you’ve lost or gained 10+ pounds, added significant muscle mass, started a GLP-1 medication, entered perimenopause, or hit a plateau, it’s time to retest. Most clients retest every 3-6 months while actively working toward a goal, then yearly for long-term maintenance.

FibroScan (Liver Health)

What is a FibroScan and who should consider one?

A FibroScan is a fast, non-invasive ultrasound-based scan that measures liver stiffness and fat content to detect fatty liver disease (NAFLD/MASLD) and fibrosis – long before symptoms appear. Fatty liver affects more than 30% of North Americans, and most people don’t drink alcohol. You should consider a FibroScan if you carry excess body fat, have Type 2 diabetes or prediabetes, high cholesterol, metabolic syndrome, or a family history of liver disease. FibroScan in Winnipeg at Body Measure is $169; follow-up scans within six months are $99.

How do I prepare for a FibroScan?

Fast for at least 2 hours before your appointment (water is fine), and avoid all alcohol for 24 hours before. During the 10-20 minute scan, you lie down with your right hand above your head while a probe takes at least 10 readings of your liver stiffness through the right side of your ribs. There’s no recovery time – you go straight back to your day.

Can fatty liver be reversed?

Yes, in most early-stage cases. Even a 5-7% reduction in body weight is associated with measurable reductions in liver fat and inflammation. We use FibroScan results to build a targeted plan – combining nutrition guidance from our registered dietitian, body composition tracking via DEXA, and lifestyle changes – then re-scan after about 3 months to verify your progress objectively.

Comprehensive Blood Work

What is included in Body Measure's comprehensive blood work?

Our comprehensive blood work goes well beyond a standard panel. It typically includes hormone balance markers for men and women, key nutrients (vitamin D, B12, iron, ferritin), inflammation and cardiovascular markers (hs-CRP, advanced lipid profile), metabolic health markers (fasting glucose, HbA1c, insulin), and full organ function panels for liver, kidney, and thyroid. You receive a personalized breakdown so you can have a productive conversation with your family doctor or our nurse practitioner.

How is private blood work different from my family doctor's lab requisition in Manitoba?

Provincial coverage in Manitoba is limited to specific tests when clinical criteria are met. Private comprehensive blood work lets you proactively measure markers that are otherwise hard to access – advanced lipid subfractions, fasting insulin, thyroid antibodies, sex hormones, vitamin D – on your timeline, in one visit, with results explained in plain language. We don’t replace your family physician; we give you better data to work with.

Weight Loss & GLP-1 Support

How does Body Measure's weight loss program work?

Our Winnipeg weight loss program is built on data, not guesswork. We start with a DEXA scan (body composition), RMR test (your real metabolism), and FibroScan (liver health). A nurse practitioner reviews your hormone health and blood work, and our registered dietitian builds a sustainable nutrition plan based on your numbers. Where appropriate, prescription medications (including GLP-1s such as Ozempic, Wegovy, Mounjaro, and Zepbound) are part of the plan. Ongoing check-ins keep you accountable and let us adjust as your body changes.

How much does the weight loss program cost?

We offer three transparent pricing tiers so you can start where it makes sense for you. Bronze ($298) includes a DEXA scan and RMR test – the foundational baseline. Silver ($398) adds a FibroScan to check for liver health issues that can quietly stall weight loss. Gold ($588) includes everything plus a registered dietitian consultation; because it includes a medical provider, a portion is reimbursable by most insurance plans. Medications and ongoing nurse practitioner visits are billed separately.

Do you prescribe Ozempic, Wegovy, Mounjaro, or other GLP-1 medications in Winnipeg?

Yes. Our nurse practitioners are experienced with prescribing GLP-1 and GLP-1/GIP medications (Ozempic, Wegovy, Mounjaro, Zepbound) when clinically appropriate. Unlike many weight loss clinics, we pair every prescription with body composition monitoring (DEXA), metabolic testing (RMR), and registered dietitian support – so you lose fat, not muscle, and have a safe off-ramp plan when you stop the medication.

How do you stop muscle loss on Ozempic or Wegovy?

Rapid weight loss on GLP-1 medications can cause significant lean muscle loss and sarcopenia – which damages your long-term metabolism. Our protocol protects muscle in four ways: (1) protein-prioritized meal planning built around your RMR, (2) DEXA scans every 1-2 months so we’re tracking fat loss not just total weight, (3) micronutrient and hydration monitoring, and (4) a structured high-protein, lower-carb off-ramp plan to help you keep your results after discontinuing the medication.

I've hit a weight loss plateau. What can Body Measure do?

Plateaus almost always have a measurable cause: a slowed metabolism, undiagnosed fatty liver, thyroid changes, hormonal shifts, or undereating-induced muscle loss. We can identify the actual cause with a DEXA + RMR + FibroScan + blood work workup, then adjust your nutrition, training, and (if appropriate) medication strategy. The Silver and Gold weight management bundles are designed exactly for this.

Registered Dietitian

Who is the registered dietitian at Body Measure?

Angela Martens is our in-house registered dietitian with 34+ years of experience, including roles at Victoria General Hospital and approximately 22 years at CancerCare Manitoba. She holds a 4.9-star Google rating from 377+ reviews. Her approach is data-driven – she builds plans using your actual DEXA body composition and RMR metabolic data, not generic guidelines. She specializes in weight management, chronic disease, women’s health and menopause, digestion (IBS, GERD), sports performance, and GLP-1 medication support.

How much does a registered dietitian cost in Winnipeg, and is it covered by insurance?

An initial 90-minute baseline session with Angela is $190, and 45-minute follow-ups are $100. The combined DEXA scan + dietitian package is $319. Registered dietitian services are covered by most extended health benefit plans – we offer direct billing for select providers including Canada Life and Chamber of Commerce. Sessions are available in-person at our St. Mary’s Road clinic or virtually anywhere in Manitoba.

What's the difference between a registered dietitian and a nutritionist?

The title ‘Registered Dietitian’ is legally protected in Canada. RDs complete an accredited undergraduate degree, a clinical internship, and are members of a provincial regulatory College – the same way doctors and nurses are. The title ‘nutritionist’ is not regulated and can be used by anyone with any level of training. For chronic disease, medication interactions, and evidence-based weight management, you want an RD.

What conditions can the dietitian help me with?

Angela provides medical nutrition therapy for fatty liver disease (NAFLD), osteopenia and osteoporosis, heart disease, high cholesterol, high blood pressure, prediabetes, Type 2 diabetes, IBS, diverticular disease, GERD, and gout. She also supports menopause symptom management, weight loss and weight gain, building lean muscle, sports performance, disordered eating, and emotional eating. Call us if your condition isn’t listed – we’ll let you know if we’re the right fit.

Nutrigenomix DNA Testing

What is Nutrigenomix DNA testing?

Nutrigenomix is a saliva-based DNA test that analyzes 70 genes related to nutrient metabolism, eating habits, weight loss and body composition, food intolerances (lactose, gluten, caffeine), and physical performance. Test accuracy is 99.7% to 100%, and because your genes don’t change, it’s a one-time investment for lifetime data.

How much does Nutrigenomix cost in Winnipeg?

The 70-gene Nutrigenomix test is $530. The combined Nutrigenomix DNA test + personalized 60-minute registered dietitian plan is $720. A portion of the dietitian consultation is reimbursable through most extended health plans, and direct billing is available with select insurers.

Will Nutrigenomix tell me what diet is best for me?e between a registered dietitian and a nutritionist?

It will tell you how your genes respond to different macronutrients, micronutrients, caffeine, sodium, and exercise – for example, whether you’re likely to lose more weight on a lower-carbohydrate vs. lower-fat diet, or whether you metabolize caffeine quickly or slowly. Our registered dietitian translates these results into a practical plan, including 1-2 month meal plans built around your genetic profile and your preferences.

Emsculpt Neo

What is Emsculpt Neo and what results can I expect?

Emsculpt Neo is a non-invasive body contouring treatment that combines HIFEM (high-intensity electromagnetic) muscle contractions with radiofrequency fat heating to build muscle and reduce fat at the same time. Clinical studies show an average 25% increase in muscle mass and 30% reduction in fat in the treated area after a standard course of four 30-minute sessions over two weeks. Common treatment areas include the abdomen, buttocks, thighs, arms, and calves.

How much does Emsculpt Neo cost in Winnipeg?

Emsculpt Neo treatment packages start at $3,000 and include a consultation assessment to determine the right number of sessions for your goals and treatment area(s). Financing is available through Medicard. We’ll provide a transparent quote during your free consultation.

Is there downtime after Emsculpt Neo and can it help with diastasis recti or back pain?

There is zero downtime – you return to normal activity immediately. Some clients feel mild soreness similar to a hard workout. Beyond aesthetics, Emsculpt Neo is used therapeutically to strengthen the abdominal wall in cases of diastasis recti (the gap between abdominal muscles that often persists after pregnancy), to build core strength that supports the spine and reduces lower back pain, and to rebuild muscle weakened after injury. It’s effective for clients with a BMI of up to 35.

Emface

What is Emface and is it really a non-surgical facelift alternative?

Emface is the first needle-free, hands-free device that simultaneously treats facial skin and muscles in a single 20-minute session. It combines Synchronized RF (to remodel skin by boosting collagen and elastin) with HIFES technology (to lift and tone the facial muscles themselves). Clinical studies show an average 26% increase in collagen, a doubling of elastin, a 30% increase in resting muscle tone, and a 37% reduction in wrinkles – without injections, anesthesia, or recovery time.

How many Emface sessions do I need and how much does it cost?

The standard protocol is four 20-minute sessions spaced 5-10 days apart. You’ll feel tangible results right after treatment, with optimal results visible around 90 days post-treatment and continuing to improve for several weeks. Emface packages in Winnipeg start at $3,000, with financing available through Medicard. Maintenance sessions every 3-6 months are recommended to preserve results.

Can I have Emface if I get Botox or fillers?

Yes, in most cases. Emface is generally compatible with injectables, but we recommend reviewing your full treatment timeline with our provider during your consultation so we can tailor a plan that gets the best results from both. Younger clients with no deep wrinkles can also use Emface as a preventive treatment.

Emsella Chair

What is the Emsella chair and what does it treat?

The Emsella chair uses High-Intensity Focused Electromagnetic (HIFEM) technology to deliver supramaximal pelvic floor contractions – the equivalent of more than 10,000 Kegels in one 28-minute session. It treats urinary incontinence, weakened pelvic floor muscles after pregnancy or menopause, and contributes to improved sexual wellness for both women and men. Emsella is Health Canada approved.

How much does Emsella cost in Winnipeg and how many sessions do I need?

We offer three Emsella packages: Trial ($300) – initial consultation plus one session; Standard ($1,800) – professional exam plus six sessions, ideal for consistent results; Premium ($2,000) – eight sessions for long-term comprehensive pelvic health support. Most clients complete six sessions over three weeks. Financing is available through Medicard.

Is Emsella painful and do I need to undress?

No, Emsella is not painful – you’ll feel a tingling or muscle-tapping sensation, which most clients describe as comfortable. You remain fully clothed sitting on the chair for the entire 28-30 minute session. There’s no recovery time, so you can return to work, exercise, or errands immediately after.

Exion RF Microneedling

What is Exion RF microneedling and what does it treat?

Exion RF microneedling combines traditional microneedling with radiofrequency energy and AI-powered precision to deliver energy up to 8mm into the dermis – deeper than competing devices like Morpheus. It treats acne scars, surgical scars, fine lines and wrinkles, sagging skin, and uneven skin texture and tone. The deeper penetration triggers stronger collagen and elastin production for firmer, smoother skin.

How many Exion sessions will I need and what's the recovery like?

We recommend a series of three sessions spaced 2-4 weeks apart for optimal collagen remodeling. Recovery is quick: mild redness and slight swelling typically resolve within 1-2 days, and you may feel mild tightness similar to a light sunburn. You’ll see initial improvements after the first session, with full results developing over the following weeks. Exion works on both the face and body, including the abdomen, thighs, and arms.

Insurance & Billing

Do you offer direct billing for insurance?

Yes, we offer direct billing for registered dietitian services with several major insurance providers, including Canada Life and Chamber of Commerce. Coverage depends on your individual plan, so we recommend confirming your dietitian benefit limit before your first appointment. Diagnostic services (DEXA, RMR, FibroScan, blood work) and medical aesthetic treatments are typically paid out-of-pocket and submitted by you for any applicable reimbursement.

Will my private insurance cover the cost of my appointment?

Coverage varies significantly by plan and provider. Registered dietitian services are commonly covered (often $300-$1,000 per year). DEXA, RMR, FibroScan, and Emsculpt Neo are not typically covered as medically necessary, but some Health Spending Accounts (HSA) and Flex plans allow reimbursement. Call your insurance provider directly with the service name and ask whether it’s an eligible expense under your policy.

Are Body Measure services tax-deductible in Canada?

Many of our services qualify as eligible medical expenses for the Canada Revenue Agency’s Medical Expense Tax Credit, including registered dietitian fees and certain diagnostic services when prescribed by a medical practitioner. We provide detailed receipts you can submit at tax time. Always confirm eligibility with your accountant or CRA – we are not tax advisors.

What is your cancellation and rescheduling policy?

We ask for at least 24 hours’ notice to reschedule or cancel any appointment so we can offer the time to another client. Late cancellations or no-shows may be subject to a fee. You can reschedule directly through the Client Portal or by calling us at (204) 691-1887.